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Terms & Conditions

The terms and conditions apply to all business transactions carried out by myshowplates, hereinafter referred to as the 'Company'. The person applying for bespoke goods from the 'Company' is hereinafter referred to as the 'Purchaser'. Your statutory rights are not affected. Section 13 of the Consumer Protection (Distance Selling) Regulations 2000 (Statutory Instrument 200 No.2334) no cancellations are accepted once your order has been placed be that by internet, telephone or through the mail. Subsequently there is no 'cooling off period', the transaction cannot be reversed and no refund can be given. Therefore It is the sole responsibility of the Purchaser to ensure that all details are entered onto Company Internet forms and submitted correctly. Under the Distance Selling Regulations the Company must notify you that the service we provide begins as soon as an order is received online.

The transaction cannot be reversed and no refund can be given. In no circumstances will the Company be made responsible by the 'Purchaser' who wishes to cancel the agreement or change any order. If the failure is with the company then in this case any payment made shall be refunded in full, provided that the failure is through no fault of the Purchaser. The liability is limited to a full refund only and no claims for damages; interest on monies paid or any other expenses will not be considered. Whilst every attempt is made to ensure the fastest possible dispatch of goods, the Company cannot guarantee any specific time period for the entire transaction. The Company cannot accept responsibility for delays or errors caused by the postal system or third party carriers for which it has no control.

If, in the unlikely event that the plates arrive at the purchaser damaged or faulty please advise us within 3 days of receipt and email photos for proof. You may be required to return the plates for inspection. Any returns made will be at the purchasers own expense. Any issues should be reported to us before fitting to a vehicle. Once fitted the customer has accepted that the plate is acceptable and therefore there will be no replacements or refunds issued. Plates checked and seen to be damaged during mailing to the purchaser or found to be faulty will be manufactured and posted out again. Damaged plates will be replaced at our discretion.

Materials used in the companies plate building process ensure that the plates supplied always fulfil necessary quality standards laid down by law. Plates supplied by the company are Show Registration Plates which are made and supplied for "off road" use only, car shows exhibitions, private land etc, where the law does not apply. Due to the strict restrictions of trade given by the UKs 'DVLA' all plates, including legal style layout or full design control are sold to the Purchaser on the basis of being for show use only and the Purchaser may risk prosecution if the registration plates are used on UK highways. It is the purchasers responsibility to make sure all selection of spacing on the plate is compliant with relevant regulations. Showplates are by their nature personalised products therefore refunds or returns are not valid if you change your mind or don't like the received items. The online plate builder gives an example of the plate design and look you have chosen. The plates supplied by the company will resemble closely the image shown on screen. They may though have slight differences due to website software limitations. Our normal delivery times are 3-4 working days. Plates and signs are sent by Recorded First Class Royal Mail and should arrive 3 to 4 working days after dispatch. Myshowplates keep 'proof of posting' from Royal Mail and will be able to help with tracking any lost or delayed orders. We understand that lost or delayed parcels will be The Company's responsibility after a reasonable period has been allowed. Royal Mail do not consider a parcel as 'lost' for a period of 15 days.

Copyright

Some graphics on this site may be subject to copyright. If you see an image and believe you are the individual copyright holder please contact us immediately. If you wish to be removed from mailing lists or wish to find out what details we have collected on you or your organisation please contact us at customerservice@myshowplates.com

All the logos, brands and product names are the property of their respective owners. myshowplates is a company separate and distinct from the companies who own any of the logos that are on our website. No guarantees are given or implied as to the accuracy of any of the logos or to the colour accuracy used. Before the Purchaser attempts to purchase a show plate containing a custom badge/ logo, the Purchaser must first receive the permission of the holder of the copyright or trademark of the chosen custom badge uploaded. The purchaser then agrees to hold harmless and indemnify the company for any liability incurred as the result of the purchaser's unauthorised use of material contained in the show plates, including but not limited to the use of logos in the violation of any right of the trademark or copyright holder of such logos.

If you have any questions or are uncertain as to the meaning of any aspect of these terms and conditions you must contact us prior to placing your order, as all orders received and acted upon by us on the understanding that our terms and conditions have been read, understood and accepted by the Purchaser. Click here to email us any questions you may have.

Privacy Policy

What information we collect and why?

We do not store credit card details nor do we share customer details with any 3rd parties.

The information we collect via the Website may include.

  1. Any personal details you willingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. When you browse our store, we also automatically receive your computer's internet protocol (IP) address. This information is used to monitor your usage of the Website and to combat fraud and other illegal activities.

What we do with your information

The details we collect will be used:

  1. To process your order and to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services.
  3. We may be required to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data.. Third parties will not be allowed to use your personal information for their own purposes.
  4. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Cookies are small text files that are placed on your computer by website's that you visit. They are widely used in order to make website's work, or work more efficiently, as well as to provide information to the owners of the site. You have the ability to accept or decline cookies by modifying the settings in your browser.

However, you may not be able to use all the interactive features of our site if cookies are disabled. Due to the little amount of information a cookie contains, it cannot be used to reveal your identity or personally identifying information.

By using this website, you agree that we place these types of cookies on your device.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customerservice@myshowplates.com